Privacy Policy

Introduction

This Privacy Policy describes how Eonnum ("we," "us," or "our") collects, uses, and shares personal information when you visit our marketing website, request a demo or expert consultation, or otherwise interact with us before entering a commercial agreement. Our platform helps operators and networks understand deposit sources, reconcile affiliate commissions, and reduce fraud and revenue leakage.

This policy applies to the public marketing Site. Customers using Eonnum products under contract are also subject to applicable data processing agreements and product-specific notices.

Information we collect

We may collect the following categories of information:

• Contact and profile data — such as name, company, job role, business type, website, email, phone, preferred language, and messenger details when you submit forms on the Site.
• Communications — messages you send to sales or support, and our responses.
• Technical and usage data — IP address, browser type, device identifiers, pages viewed, referral URLs, and similar analytics collected through cookies and similar technologies.
• Marketing preferences — including whether you opted in to receive product updates or event invitations, where permitted by law.

We do not intentionally collect special categories of personal data through the marketing Site. Please do not submit sensitive personal information in free-text fields.

How we use information

We use personal information to:

• Respond to demo, pricing, and expert consultation requests;
• Qualify leads, schedule calls, and provide information about Eonnum services;
• Operate, secure, and improve the Site and our marketing campaigns;
• Comply with legal obligations, enforce our terms, and protect against abuse or fraud;
• Send marketing communications where you have consented or where permitted by applicable law, with opt-out available.

Legal bases (EEA/UK)

Where the GDPR or UK GDPR applies, we rely on one or more of: consent (for example, marketing emails or non-essential cookies), performance of steps at your request before a contract, legitimate interests (such as B2B lead follow-up and Site security), and legal obligation.

Sharing and processors

We may share personal information with service providers that help us host the Site, manage CRM and email, analyze traffic, or support customer communications. These providers process data on our instructions and under appropriate contractual safeguards. We may also disclose information if required by law, to protect rights and safety, or in connection with a corporate transaction subject to confidentiality obligations.

We do not sell personal information as defined by applicable U.S. state privacy laws.

International transfers

If you access the Site from outside the country where we process data, your information may be transferred to jurisdictions with different data protection laws. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

Retention

We retain marketing and inquiry data for as long as needed to fulfill the purposes described in this policy, manage ongoing business relationships, and comply with legal and accounting requirements. Retention periods may vary by data type and jurisdiction.

Cookies and similar technologies

We use cookies and similar technologies to remember preferences, measure Site performance, and understand campaign effectiveness. You can control cookies through your browser settings. Where required, we will request consent before placing non-essential cookies.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to data portability or withdrawal of consent. You may also lodge a complaint with a supervisory authority. To exercise rights, contact us using the details below. We may need to verify your identity before responding.

Security

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Children

The Site is not directed to individuals under 18, and we do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when the policy was last revised. Material changes will be highlighted on the Site where appropriate.

Contact

For privacy questions or requests, contact privacy@eonnum.com. If you are a data subject in the EEA/UK and we have appointed a representative, their contact details will be published here when finalized.